Versailles Jewelers, located at 2021 Omega Rd Ste 130 in San Ramon, CA, is a charming spot for anyone seeking to create their dream engagement ring. This family-owned jeweler is known for its personalized service and expertise, helping customers design unique pieces that reflect their individual style. The shop caters to the local community, making it a popular choice for San Ramon's jewelry needs.
Fred Nevarez, the owner, is frequently mentioned in reviews for his friendly demeanor and commitment to client satisfaction. Customers appreciate the attentive service he provides, taking the time to understand their vision for custom jewelry. Reviews highlight his professionalism and the quality of craftsmanship, particularly for engagement rings. While an overwhelming number of patrons express satisfaction, a minority have raised concerns over service experiences, noting instances of unprofessionalism.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have shared neutral experiences, and another 10% have voiced concerns regarding service quality.
Opening Hours:
- Monday to Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 3:00 PM
- Sunday: Closed
Best Review: Christian praised Fred for crafting beautiful wedding rings, emphasizing the easy communication during the COVID process and the stunning quality of the pieces.
Worst Review: Brian had a negative experience, describing the owner as unprofessional and claiming he felt pressured and overcharged for his items.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 7
Store Phone Number: 9258308844