B & L Custom Jewelers is a well-regarded destination for engagement ring creation and various jewelry services in Mount Airy, Surry County, North Carolina. Led by owner Brandt Scholz, a graduate gemologist, the store offers a range of services including custom jewelry design, jewelry repair, and watch repair.

The location can be found at 401 N Main St, Mount Airy, NC 27030. The phone number for inquiries is (336) 786-1100.

Operating hours are as follows:
- Tuesday to Friday: 10:30 AM – 5:00 PM
- Saturday: 10:30 AM – 2:00 PM
- Monday and Sunday: Closed

Overall, sentiment from online customer reviews reflects a mixture of experiences. Out of 39 reviews processed, the following sentiment breakdown is observed:
- Positive: 54%
- Neutral: 20%
- Negative: 26%

Positive feedback highlights the skilled craftsmanship of engagement rings and the friendly service provided by Brandt. However, negative reviews point to issues with customer service, particularly regarding communication and the handling of repairs.

Best Review:
Delinda praised the owner for his exceptional service, noting that he was very helpful and accommodating during her visit.

Worst Review:
Dan expressed his dissatisfaction after experiencing a long waiting period for a watch repair. He described feeling neglected when he discovered that his expensive watch was reportedly lost during transit, without any communication from the store.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.