Mullins Pawn Shop & Jewelers, located at 1911 Caudle Drive, Mount Airy, NC 27030, offers a range of services focusing on jewelry, including expert engagement ring creation and jewelry repair. With a reputation built on friendly staff and helpful service, the shop is actively involved in the community, providing a welcoming environment for both buying and pawning.

The store operates in Surry County and is known for its helpful atmosphere, as evidenced by the 19 reviews analyzed, which highlight both strengths and weaknesses of the establishment.

Customers have praised the shop for its knowledgeable and kind staff, often mentioning the friendly service and a variety of items available, ensuring visitors can find unique pieces. This positive sentiment accounts for approximately 80% of the reviews.

However, some reviews point to concerns about pricing, noting that certain items, particularly firearms, are perceived as overpriced in comparison to online marketplaces. This negative feedback represents about 20% of the comments.

Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 0%
- Negative: 20%

Best Review:
A customer named Kevin expressed appreciation for the staff's kindness during a difficult time, highlighting how welcome and supported they felt while seeking assistance.

Worst Review:
Dodge City pointed out that prices for firearms were significantly higher than online options, suggesting the shop could benefit from being more competitive.

Operating Hours:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: Closed
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.