BBS Jewelers, located at 15762 South Pennsylvania Ave, State Line, PA 17263, is a highly regarded jewelry store offering exceptional services, particularly in the area of engagement ring creation. This longtime establishment prides itself on its hometown hospitality, with a knowledgeable staff dedicated to customer satisfaction.
The store has garnered favorable reviews for its friendly environment and the professional expertise of its staff, including Joe Jacobs, the Master Jeweler, and Angela Stark, known for her extensive knowledge of jewelry and exceptional customer service. Customers frequently commend the store for its affordable pricing and collaborative approach to designing custom engagement rings, ensuring buyers find the perfect match for their needs.
BBS Jewelers operates in Franklin County, providing a range of services, including jewelry repairs and custom creations. The store has received a total of 156 reviews, reflecting a wide spectrum of customer experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 3%
Negative: 2%
The overwhelming feedback highlights satisfaction with the engagement ring design process and overall service quality, with many customers expressing their intent to return for future jewelry needs.
Best Review:
A customer praised the staff for their helpfulness and knowledge, especially noting how they assisted in creating a custom engagement ring while providing excellent service throughout the process. The dedication to ensuring customer happiness stood out.
Worst Review:
A customer mentioned a less-than-satisfactory experience due to a perceived lack of attention during an initial visit, which led to disappointment about service before returning and finding an improved experience.
Opening Hours:
Monday to Friday: 10 AM – 6 PM
Saturday: 10 AM – 4 PM
Sunday: Closed
Staff Members:
- Joe Jacobs
- Angela Stark
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 96.5%
Total Customer Feedback Reviewed: 156