Jewelry Shop, Greencastle, PA

The Jewelry Shop, located at 11891 Molly Pitcher Highway in Greencastle, PA, has established itself as a beloved destination for engagement ring creation in Franklin County. With 297 reviews, it’s evident that this jewelry store is dedicated to offering a personal and comprehensive service that stretches beyond simply selling jewelry.

The talented team, led by co-owners Tim Myers and Thomas Motichka, includes skilled jewelers who excel in crafting custom pieces tailored to customers’ desires. The staff is known for their approachability, taking the time to understand individual visions while providing expert advice throughout the design process. Customers often mention the welcoming atmosphere that makes them feel valued and understood, appreciatively noting the team’s commitment to quality and attention to detail.

Customer Sentiment: Approximately 80% of customers rave about their experiences at The Jewelry Shop, while 10% remain neutral, and another 10% express dissatisfaction, often citing service inconsistencies.

Opening Hours:

Monday to Wednesday: 9:30 AM – 5:00 PM
Thursday and Friday: 9:30 AM – 7:00 PM
Saturday: 9:30 AM – 2:00 PM
Sunday: Closed

Best Review: Joyce praised the outstanding attention and customer service she received, reflecting how well the team took care of her custom needs, making her feel special throughout her engagement ring journey.

Worst Review: Jen shared a less favorable experience, noting frustrations with a purchase that had multiple issues, including inconsistent communication regarding her order.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.