Baldwin Jewelers, located at 102 W Park Ave, Ruston, Louisiana, has been a cornerstone of the local jewelry scene since 1950. This full-service jewelry store specializes in the creation of engagement rings, antique and estate jewelry, and offers expert jewelry repair. The shop has earned a solid reputation for its friendly staff, including owner Brian Baldwin, who maintains the store's commitment to excellence and customer service.
Operating hours are as follows:
- Tuesday to Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Closed on Sunday and Monday.
With a commendable rating of 4.5 stars from a total of 43 reviews, Baldwin Jewelers has received both positive and negative feedback from its customers.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Many customers praise the exceptional customer service and the quality of the jewelry offered, often highlighting the knowledgeable and friendly staff. Positive reviews indicate satisfaction with the store's atmosphere and the extensive selection available. However, there are a few negative remarks, with some customers experiencing long wait times for repairs and less than satisfactory interactions with certain staff members.
Best Review:
Jamie Duke appreciated the quality service and pricing at Baldwin Jewelers, expressing gratitude for the knowledgeable assistance and repairs she received.
Worst Review:
Lisa Poulin Smith noted her disappointment, stating that the store was closed during her visit and this caused inconvenience.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Staff Members:**
- Brian Baldwin (Owner)
Positivity Score: 90%
Total Customer Feedback Reviewed: 43
Store Phone Number: 3182551864