Located at 81 Rankin Road, Glastonbury, CT 06033, Baribault Jewelers is a family-owned jewelry store established in 1948, specializing in engagement ring creation and a wide array of jewelry services. The store operates in Hartford County and prides itself on its commitment to customer satisfaction, offering personalized consultations for custom designs, in-house jewelry repair, and transformations. Clients have reported that the knowledgeable staff, including team members like Ana, Nichole, and Raeann, provide exceptional service characterized by warmth and expertise, ensuring a comfortable and enjoyable experience when selecting an engagement ring.

Many reviews highlighted the supportive atmosphere and extensive consultation process that this jeweler provides, along with quality craftsmanship. However, there are some negative experiences noted, particularly regarding miscommunication and handling of repairs.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Highlighting the collective feedback, many customers have expressed their satisfaction with the personalized service and quality of jewelry, though some have noted issues with repairs leading to dissatisfaction.

Best Review:
A customer named Ian commended the exceptional service provided by a team member named Marie, who made the process of finding a perfect engagement ring effortless and enjoyable.

Worst Review:
Anthony criticized Baribault Jewelers for an unfortunate mishap involving a family heirloom, mentioning that after a series of conversations, the jeweler misunderstood his requests, resulting in the loss of a precious medallion from a chain.

Operating Hours:
Monday: 9:30 AM – 5:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 7:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:00 AM – 4:30 PM
Sunday: Closed

Staff Members Mentioned:
Ana
Nichole
Raeann
Marie

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.