Lux Bond & Green Jewelers in Glastonbury offers a remarkable selection of engagement rings and services tailored to create personal and memorable pieces. The jeweler is celebrated for its exceptional customer service and its dedication to crafting unique and thoughtful keepsakes. Staff members, including Mark and Laurie, are known for their friendly, knowledgeable approach, striving to help customers design the perfect ring while ensuring an enjoyable shopping experience. Located at 170 Glastonbury Blvd, Glastonbury, CT 06033, the store operates from 10 AM to 5 PM on weekdays and is closed on Sundays. For inquiries, customers can reach them at (860) 659-8510.
Overall Customer Reviews Sentiment:
- Positive: 82%
- Neutral: 10%
- Negative: 8%
Highlighting the feedback, many customers express their satisfaction with the attentive service, particularly praising the expertise of Mark and Laurie. However, some negative experiences noted include delays in repairs and dissatisfaction with certain service outcomes.
Best Review: A customer praised the effort of Mark, who was instrumental in creating a delightful engagement ring, highlighting exceptional service throughout the process.
Worst Review: A customer reported dissatisfaction stemming from a repair that did not meet expectations and a perceived lack of communication regarding their concerns.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours:**
- Monday: 10 AM – 5 PM
- Tuesday: 10 AM – 5 PM
- Wednesday: 10 AM – 5 PM
- Thursday: 10 AM – 5 PM
- Friday: 10 AM – 5 PM
- Saturday: 10 AM – 5 PM
- Sunday: Closed
Staff Members Mentioned:
- Mark
- Laurie
Positivity Score: 87%
Total Customer Feedback Reviewed: 656