Barnes Jewelers is a distinguished jewelry store located in Goldsboro, North Carolina, known for its exceptional service and quality in engagement ring creation. The store has earned a solid reputation since it opened its doors in 1980, operated by owner Stephen Barnes and his dedicated staff. Customers appreciate the personalized, no-pressure service that Barnes Jewelers offers, which enhances the experience of creating a custom engagement ring. The store provides a complete on-site jewelry and watch repair department, ensuring that every need is met.
According to online reviews, Barnes Jewelers has received favorable feedback for its friendly, knowledgeable staff who go above and beyond to assist customers. Reviewers highlight the excellent customer service, particularly mentioning staff member Alyssa, who is noted for her attentive and approachable nature. The team is celebrated for making every visit feel welcoming, often treating customers like family.
Yet, there are a few concerns raised by customers regarding the absence of specific discounts occasionally promised via promotions, which leaves some feeling slightly disappointed.
In total, 146 reviews were reviewed to gather insights on Barnes Jewelers.
Overall Sentiment from Online Customer Reviews:
The general response towards Barnes Jewelers is overwhelmingly positive, with approximately 90% of feedback highlighting customer satisfaction with their services. Around 7% of reviews are neutral, and about 3% express negative sentiments.
**Operating Hours:**
| Day | Hours |
|------------|------------------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | Closed |
| Sunday | Closed |
**Staff Members Mentioned:**
- Stephen Barnes
- Alyssa
Best Review:
Tyler praised the great service at Barnes Jewelers, highlighting how the staff made customers feel valued during their visits.
Worst Review:
A review from a customer expressed disappointment that the expected discounts offered through promotions were not honored during their visit, leading to dissatisfaction.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 93.5%
Total Customer Feedback Reviewed: 146
Store Phone Number: 9197782765