Baroness Jewelers, located at 5730 Calle Real, Goleta, CA 93117, is a well-established jeweler with over 40 years of experience, specializing in custom engagement ring creation and fine jewelry services. The store is known for its unique designs, offering extensive options for diamond engagement rings and wedding bands, as well as a variety of diamond and gemstone pieces in platinum, 18k, and 14k gold. Customers have noted that the staff provides personalized designs and expert advice, enhancing the quality of the engagement ring creation process.

The store operates in Santa Barbara County and is open during the following hours:

| Day | Hours |
|-----------|-----------------|
| Friday | 11 am - 6 pm |
| Saturday | 11 am - 5 pm |
| Sunday | Closed |
| Monday | Closed |
| Tuesday | 11 am - 6 pm |
| Wednesday | 11 am - 6 pm |
| Thursday | 11 am - 6 pm |

Reviews covering a total of 65 customer experiences highlight mixed sentiments toward Baroness Jewelers. Positive feedback often praises the knowledgeable staff and the exceptional quality of custom designs, with many customers expressing satisfaction with the craftsmanship and personal touches. However, there is a substantial portion of negative reviews citing concerns around pricing, customer service, and some lengthy processes, particularly regarding engagement ring consultations and repairs.

Overall Sentiment from Online Customer Reviews:
Positive: 45%
Neutral: 20%
Negative: 35%

Best Review:
A customer noted the excellent customer service and beautiful craftsmanship, highlighting how the team at Baroness Jewelers took their design idea and elevated it to something truly special.

Worst Review:
One reviewer expressed frustration over the handling of a repair, mentioning that it took much longer than anticipated and felt that the service was overpriced compared to competitors.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff mentioned include Julia and Ilene Baroni.