Goleta Jewelers, located at 5792 Hollister Ave, Goleta, CA 93117, offers a range of services specializing in engagement ring creation and custom jewelry design. The owner, Tom Jehovic, is frequently mentioned in reviews for his exceptional customer service and craftsmanship. With a commendable rating of 4.9 based on 15 Google reviews, Goleta Jewelers is recognized for its quality work and friendly atmosphere. Customers have praised Tom for his ability to create beautiful and unique pieces tailored to individual preferences.
However, the store's status appears uncertain, as some reviews indicate it may be permanently closed, leading to mixed feelings among potential clients. There are positive sentiments regarding the quality of workmanship, customer service, and the welcoming nature of the staff. Yet, there are also negative reports mentioning instances of the shop being empty during visits and dissatisfaction with service in specific cases.
Overall Sentiment from Online Customer Reviews:
Positive: 63%
Neutral: 27%
Negative: 10%
Best Review: A customer highlighted Tom's knowledge and cordiality, stating that he goes above and beyond to assist with engagement ring needs, showcasing a commitment to excellent service.
Worst Review: One customer expressed disappointment, noting a lack of service when seeking a battery replacement for a watch, feeling dismissed during the visit.
Operating Hours:
- Tuesday: 10:00 AM - 06:00 PM
- Wednesday: 10:00 AM - 06:00 PM
- Thursday: 10:00 AM - 06:00 PM
- Friday: 10:00 AM - 06:00 PM
- Saturday: 10:00 AM - 05:00 PM
- Monday and Sunday: Closed
Staff Member: Tom Jehovic
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 76.5%
Total Customer Feedback Reviewed: 23
Store Phone Number: 8059671301