Basch’s Moment In Time, located at 30596 Lorain Rd, North Olmsted, Ohio, operates as a distinguished jeweler specializing in engagement ring creation and extensive jewelry services. Renowned for its personalized service, the team is dedicated to crafting exquisite pieces tailored to each couple's unique vision. The owner, Norm Basch, has cultivated a reputation for excellence since 1946, supported by a knowledgeable staff, including specialists in watch and clock repairs.

Boasting a high customer satisfaction rate, the store has received a total of 142 reviews reflecting its commitment to quality service. Positive sentiments dominate the feedback, with about 87% of customers expressing satisfaction with their experiences, noting the friendly atmosphere, expert craftsmanship, and diligent customer service. Conversely, around 6% of the feedback points to dissatisfaction, primarily concerning communication and service delays for repairs.

Operating Hours:
- Monday: Closed
- Tuesday: 10 AM – 5:30 PM
- Wednesday: 10 AM – 5:30 PM
- Thursday: 10 AM – 5:30 PM
- Friday: 10 AM – 5:30 PM
- Saturday: 10 AM – 4 PM
- Sunday: Closed

Staff members highlighted in various reviews include owner Norm Basch and staff member Mary, who are frequently praised for their expertise and friendliness.

Overall Sentiment from Online Customer Reviews:
Positive: 87%
Neutral: 7%
Negative: 6%

Best Review:
Robert shared his satisfaction with the restoration of his family heirlooms, emphasizing the team's expertise and the beautiful results.

Worst Review:
Martin recounted a frustrating experience involving a damaged vintage watch bracelet, expressing disappointment in the communication and handling of the repair.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.