Bay Jewelers, situated at 22500 Town Cir, Suite 1057 in Moreno Valley, CA, has established itself as a noteworthy destination for those interested in crafting unique engagement rings. This family-owned jewelry store has been a part of the community for over 20 years, providing a range of services that include custom jewelry design, ear piercing, watch repairs, and gold purchasing.
Customers appreciate the friendly, personalized service from the staff, who often go the extra mile to ensure that every piece of jewelry is tailored to the client's vision. Many reviews emphasize the welcoming atmosphere and the team's commitment to quality, making it easier for customers to navigate the often overwhelming experience of selecting the perfect engagement ring. While feedback is largely positive, some customers have reported issues with service consistency and communication.
Customer Sentiment: Approximately 75% of customers are overwhelmingly satisfied, while 15% feel neutral about their experience, and 10% have reported drawbacks.
Opening Hours:
- Monday to Friday: 10:00 AM – 9:00 PM
- Saturday: 10:00 AM – 9:00 PM
- Sunday: 11:00 AM – 7:00 PM
Best Review: Lex praised the team for their exceptional service, stating they received great guidance while purchasing their wedding rings at an unbeatable price.
Worst Review: Tamara expressed frustration over inaccurate information regarding appraisal services and described her experience as disappointing.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 25
Store Phone Number: 9516531458