Kay Jewelers, located at 22500 Town Cir, Ste 1042, Moreno Valley, CA 92553, is a jewelry store renowned for its engagement ring creation and customer service. With a phone number of (951) 653-1744, this store offers an array of services including custom design, repair, and financing options aimed at helping customers find or create the perfect engagement ring.

Customer reviews highlight the professionalism and helpfulness of the staff, with notable mentions of personnel like Mariah and Merissa who have provided exceptional service to customers throughout their visits. The store operates within Riverside County, making it a convenient choice for local residents seeking quality jewelry.

Despite an overall positive atmosphere, feedback shows a mix of sentiments, with several customers expressing dissatisfaction towards service inconsistency and product quality.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

The total number of reviews considered for this overview is 79.

Best Review: A customer praised the store for its excellent service, noting that the staff was friendly and made them feel valued during their search for an engagement ring.

Worst Review: A different customer expressed frustration with the service received, stating that the representative was rude and dismissive during a purchase attempt.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Monday to Saturday: 11:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

**Staff Members Mentioned:**
- Mariah
- Merissa