Beachsyde Jewelers, located at 415 Flagler Ave, New Smyrna Beach, FL 32169, offers a dedicated focus on crafting stunning engagement rings and providing exceptional customer service. With a solid rating of 4.0 from 6 reviews, this family-owned jeweler combines craftsmanship with a personal touch, specializing in sea-oriented and nautical-themed jewelry since opening their storefront in 1991.
The staff is known for their friendly and welcoming atmosphere, making customers feel at ease during the ring selection process. Customers appreciate the personalized experience and attention to detail offered by the team. They provide various services, including custom engagement ring design, repair, and in-store shopping.
However, some reviews indicate inconsistencies in customer service, with a few mentioning longer wait times and less responsiveness. Despite these remarks, the majority of customers express satisfaction with the variety of options and the quality of the jewelry available.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
**Operating Hours**
- Monday to Saturday: 10:00 AM - 5:30 PM
- Sunday: 12:00 PM - 4:30 PM
**Staff Members:**
- Edna
Best Review:
A customer named Sarah praised Beachsyde Jewelers for their friendly service and beautiful selection, noting that they found the perfect engagement ring with the help of the knowledgeable staff.
Worst Review:
A reviewer named Tom expressed frustration about a delayed response regarding a custom order, feeling that communication could be improved.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 6
Store Phone Number: 3864099000