Bedrock Jewelers, located at 296 W Sunset Ave Ste 18 in Coeur d'Alene, ID, is a popular destination for those seeking custom engagement rings. Serving Kootenai County, this inviting jewelry store is helmed by Brian, whose enthusiasm for his craft shines through in every customer interaction.

Customers frequently praise Bedrock Jewelers for its straightforward and friendly service, especially when it comes to watch repairs and sizing jewelry. The store offers a wide range of services, including custom engagement ring design, and boasts a reputation for quality workmanship. Many reviews emphasize the welcoming atmosphere and the personal attention customers receive, making it an ideal place to bring your engagement ring vision to life. Although most feedback is very positive, a few customers have reported experiences with communication issues.

Customer Sentiment: Approximately 80% of customers are highly satisfied with their experiences, while about 10% have shared neutral feelings and another 10% have encountered some challenges.

Opening Hours:
Monday: 10:00 AM – 6:00 PM
Tuesday to Thursday: 9:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

Best Review: Kiowa shared a fantastic experience when he took his grandfather's watch for a battery replacement, praising Brian for his quick service and friendly demeanor.

Worst Review: Kathy expressed her dissatisfaction with the staff’s communication, feeling misunderstood during her jewelry repair visit.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.