Cheryl Burchell Goldsmiths is a distinguished jewelry store located at 1524 Northwest Blvd, Coeur d'Alene, ID 83814, in Kootenai County. Specializing in engagement ring creation and custom design, this jeweler exhibits a strong commitment to personalized service. The facility has garnered attention for its focus on crafting unique pieces tailored to individual preferences, including the sought-after Heart Like an Awl charm. Customers appreciate the knowledgeable staff, particularly owner Cheryl Burchell, who has cultivated a reputation for attentiveness and creativity in jewelry design.

The store operates with the following hours:
- Monday to Friday: 9:30 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

With a total of 81 reviews analyzed, the overall sentiment from online customer reviews is as follows:
- Positive: 60%
- Neutral: 20%
- Negative: 20%

Customers often commend the store for its exceptional service and beautiful custom designs, while some express dissatisfaction regarding communication and time management with repairs and orders.

Best Review: A customer named Mike highlighted his satisfaction with a custom piece created for his wife, noting the attentive service and excellent craftsmanship that led to a successful surprise for a special occasion.

Worst Review: Jessica shared her frustrations over not receiving her repaired bracelet on time, indicating a lack of communication after the promised repair duration exceeded expectations.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.