Belfast Jewelry, located at 1 Belmont Ave #1J, Belfast, ME 04915, is a noteworthy establishment in Waldo County known for its engagement ring creation services and a variety of jewelry selections. The shop offers a range of services including repairs and custom engravings, making it a destination for those seeking quality jewelry solutions.
The reviews encompass a mix of sentiments with 21 reviews analyzed. Many customers commend the store for its personable service and dedication to helping clients find the perfect piece. Positive experiences highlight the knowledgeable staff, particularly noting the owner Craig's patience and assistance in exploring options for special occasions. Customers appreciate the wide selection available and the quality of the craftsmanship.
However, some negative feedback has been documented as well. A few reviews mention issues related to customer service experiences that left clients feeling dissatisfied, particularly regarding communication and pricing transparency.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 25%
Negative: 15%
**Opening Hours:**
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 4 PM
- Sunday: Closed
- Monday: Closed
Staff Member: Craig
Best Review:
Avis commended the pleasant customer service and high-quality jewelry, highlighting the store as a great option for finding or repairing watches.
Worst Review:
Gabrielle expressed dissatisfaction with the follow-up customer care, noting frustration over being charged again for a resizing of her watch shortly after a previous adjustment.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 21