Treasure Box Jewelers, San Juan Capistrano, CA

Treasure Box Jewelers, located at 31792 Camino Capistrano, Booth 7, San Juan Capistrano, CA, specializes in creating custom engagement rings and jewelry repair services in Orange County. With a solid rating of 4.5 stars from 15 reviews, this charming shop is particularly well-regarded for its unique fine jewelry and exceptional customer service.

Owner Hilly is often mentioned in reviews for her kind demeanor and expert advice. Customers appreciate how Hilly takes the time to understand their visions, guiding them through the ring design process with patience and expertise. Many clients highlight her ability to create stunning, one-of-a-kind pieces, making their engagement ring experience personal and memorable.

However, not all feedback is glowing. A few customers have raised concerns about service inconsistencies and expressed disappointment over certain jewelry quality, which is reflected in a small percentage of reviews.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.

Opening Hours:

Monday to Wednesday: 11:00 AM – 5:00 PM
Thursday to Saturday: 11:00 AM – 5:00 PM
Sunday: Closed

Best Review: Veronica praised Hilly for her friendly service and beautiful selection of antique jewelry, making her purchase an unforgettable experience.

Worst Review: Ashley expressed her frustration due to a broken ring and concerns about the quality of the resizing she received, feeling dissatisfied with her experience.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.