Ben Bridge Jeweler, located at 3104 Seward Hwy Ste 3, Anchorage, AK 99503, is a fifth-generation family-run jewelry store that offers a diverse selection of high-quality engagement rings and other fine jewelry. They have garnered an impressive reputation, evident from over 263 customer reviews across multiple platforms. The knowledgeable staff at Ben Bridge Jeweler specialize in creating personalized engagement rings, providing attentive service throughout the ring selection process. Staff members like Wendell and Michelle are noted for their excellent customer interactions, ensuring clients feel valued and supported in their choices.
Operating Hours:
- Mon: 11:00 AM - 6:00 PM
- Tue: 11:00 AM - 6:00 PM
- Wed: 11:00 AM - 6:00 PM
- Thu: 11:00 AM - 6:00 PM
- Fri: 11:00 AM - 6:00 PM
- Sat: 11:00 AM - 5:00 PM
- Sun: Closed
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 85%
Neutral sentiment: 10%
Negative sentiment: 5%
Positive reviews often highlight the exceptional customer service and the quality of the jewelry, making customers feel valued. However, a few negative reviews mention inconsistencies in communication regarding custom orders.
Best Review:
Deborah expressed her satisfaction after collaborating with the staff to design her dream sapphire ring. She praised the team for their attentive service and dedication to fulfilling her specific request.
Worst Review:
Katie noted a disconnect in service when her engagement ring was resized. She experienced issues with communication and felt pressured during the process, leaving her dissatisfied with her experience.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 277