BenchCraft Jewelers, located at 383 Trapelo Road, Belmont, MA, has been a trusted companion for many looking to create stunning engagement rings since its establishment in 1995. Known for its personalized service and expertise, the owner, Tony, works closely with clients to ensure their unique visions come to life, offering a variety of services including ring repair, jewelry restoration, and custom design.
With a solid reputation backed by 92 reviews, customers consistently highlight the attentive and friendly service provided. Many appreciate Tony's ability to guide them through the engagement ring creation process, from designing unique pieces to resizing existing rings, all while providing reasonable pricing and careful craftsmanship. The store's operating hours facilitate visits, appealing to busy customers.
Operating Hours:
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 12:00 PM - 6:00 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 2:30 PM
- Sunday: Closed
- Monday: Closed
Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 5%
Negative: 0%
Customers largely express satisfaction with their experiences, underscoring the store's commitment to quality and service.
Best Review:
Kaitlin commended the exceptional experience at BenchCraft, praising Tony for his kind and efficient service while highlighting the unbeatable prices offered.
Worst Review:
No notable negative feedback was found in the reviews analyzed.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 97.5%
Total Customer Feedback Reviewed: 92