Marcou Jewelers of Belmont, located at 46 Leonard St, Belmont, MA 02478, is a highly regarded destination for those seeking exceptional engagement ring creation and personalized jewelry services. With a focus on quality and customer care, owner Doug Marcou leads a team that offers a variety of services, including jewelry redesign, repair, and restoration.
The jeweler is known for its knowledgeable and friendly approach, providing guidance on diamond options and setting designs tailored to individual preferences. Customers have highlighted the overall exceptional level of service, especially in the engagement ring buying process. However, there have been some mixed reviews regarding customer interactions, with a few experiences noted as less favorable due to perceived pricing and service shortcomings.
Overall customer feedback has been gathered from 20 reviews, with a sentiment breakdown of approximately 70% positive, 20% neutral, and 10% negative.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
Best Review:
Charles praised the charm and helpfulness of the staff, noting the exceptional service he received and commending the store's inviting atmosphere and friendly approach.
Worst Review:
Phil expressed disappointment regarding his family's experience with the owner, citing a poor attitude that marred an otherwise pleasant visit.
Operating Hours:
- Monday: Closed
- Tuesday: 11:00 AM - 2:00 PM
- Wednesday: Closed
- Thursday: 11:00 AM - 2:00 PM
- Friday: Closed
- Saturday: 11:00 AM - 2:00 PM
- Sunday: Closed
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.