Benno's Fine Jewelry, located at 217 Main Ave E, Twin Falls, ID 83301, operates in Twin Falls County and is known for its engagement ring creation and a wide variety of exquisite jewelry and collectibles. With a phone number of (208) 733-2435, this charming store has been a part of the community since 1962, emphasizing personalized service and unique offerings.
The store has received a mix of customer feedback, providing insight into the overall experience. A total of 5 reviews were analyzed.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 80%
Neutral sentiment: 20%
Negative sentiment: 0%
Customers frequently commend the knowledgeable and friendly staff, who are ready to help with engagement ring selections and other jewelry-related inquiries. However, there were isolated complaints regarding customer service response times, particularly concerning repair services.
Best Review:
Dan highlighted the exceptional service and extensive selection at Benno’s, particularly praising the helpful nature of the staff in accommodating various customer needs.
Worst Review:
Kim expressed disappointment with a lengthy repair process for her cuckoo clock, detailing issues with communication and service quality.
**Operating Hours:**
- Monday: 10 am - 4 pm
- Tuesday: 10 am - 4 pm
- Wednesday: 10 am - 4 pm
- Thursday: 10 am - 4 pm
- Friday: 10 am - 4 pm
- Saturday: Closed
- Sunday: Closed
Staff members mentioned include Heidi and Julie.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 5
Store Phone Number: 2087332435