Berilian Jewelers, located at 2776 E Bidwell St, Ste 400 in Folsom, CA, has established itself as a cherished local destination for those seeking to craft the ideal engagement ring. Serving the community in Sacramento County, this family-run business benefits from a wealth of experience since opening its doors in 1991.
With a friendly and approachable team led by Azi and her mother, Susan, Berilian Jewelers is known for its personalized customer service and on-site craftsmanship. Customers frequently report positive experiences with Don, the talented in-house jeweler, who excels at bringing unique design visions to life. The reviews showcase an impressive selection of both classic and custom pieces, making it clear that the store prides itself on attention to detail and quality.
Customer Sentiment: Approximately 80% of patrons leave feeling delighted with their service, while 10% have neutral experiences and another 10% report concerns about communication or pricing.
Opening Hours:
Monday: 10:00 AM – 5:30 PM
Tuesday: 10:00 AM – 5:30 PM
Wednesday: 10:00 AM – 5:30 PM
Thursday: 10:00 AM – 5:30 PM
Friday: 10:00 AM – 4:30 PM
Saturday: 10:30 AM – 4:00 PM
Sunday: Closed
Best Review: Rae mentioned a seamless experience, praising how the staff listened to her needs and provided impeccable jewelry that earned her partner's admiration.
Worst Review: Kevin expressed disappointment in the service he received during a resizing, feeling overlooked and underappreciated as a customer.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 87
Store Phone Number: 9168178750