TJ's Jewelry, located at 7 Mill St, Newport, ME 04953, is a family-owned jewelry store offering a wide range of services, particularly in engagement ring creation and repair. With over 36 reviews, customers frequently commend the friendly and professional service provided by the team, which includes owner Teresa Bickford and jeweler Jeff. The store has been in operation since 1998 and specializes in fine jewelry sales, on-site repairs, and personalized service.
Many reviewers highlight their exceptional customer service, noting that staff members are personable and attentive to their needs, making the process of selecting an engagement ring a memorable experience. The shop is also praised for its competitive pricing and unique selection of jewelry. Customers express satisfaction with the craftsmanship of their repairs and custom pieces, with a quick turnaround time for alterations.
However, there are some reviews mentioning occasional pricing concerns, indicating that while the quality is high, some may find certain items pricy. Yet, even those reviews still acknowledge the overall positive aspects of the service.
Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 5%
- Negative: 5%
Best Review: Karin Warren commends the local ownership and great selection, highlighting the excellent service and prices she experienced.
Worst Review: A customer noted dissatisfaction with pricing, feeling that some items were too expensive, though they appreciated the quality.
Operating Hours:
- Monday to Saturday: 10 AM – 5 PM
- Sunday: 10 AM – 5 PM
Staff:
- Teresa Bickford (Owner)
- Jeff (Jeweler)
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 36
Store Phone Number: 2073683349