Yankee Goldsmiths is a reputable jewelry store located at 19 Moosehead Trail, Newport, ME 04953, serving the local community with a strong emphasis on custom engagement rings and high-quality jewelry repair services. The store is known for offering unique Maine-made pieces crafted by their skilled in-house goldsmiths, ensuring each customer finds something special for their occasion.
The atmosphere is welcoming and professional, with staff committed to providing friendly service. Customers have highlighted the store's accessibility, reliability, and dedication to quality craftsmanship. Engagement ring creation is a notable specialty, with staff available to assist in custom designs that reflect the customer's vision and budget.
With a total of 34 reviews examined, the overall sentiment from online customer reviews is:
Positive: 85%
Neutral: 10%
Negative: 5%
Positive reviews frequently mention excellent customer service, the quality of repairs, and the store's ability to handle custom requests. On the other hand, some negative feedback points to limited availability during certain hours and occasional wait times.
Best Review: Jason commended the exceptional customer service and respect shown during his visit, emphasizing a positive experience while obtaining a watch battery replacement.
Worst Review: Bryan expressed his concerns over the store's reputation based on his prior knowledge, indicating that while the owner performs good work, there may be underlying issues not readily apparent.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Wednesday: 9 AM - 5 PM
- Thursday: 9 AM - 5 PM
- Friday: 9 AM - 5 PM
- Saturday: 9 AM - 3 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: 9 AM - 5 PM
Staff Members Mentioned: Scott, Rusty
Positivity Score: 90%
Total Customer Feedback Reviewed: 34