Biegert Jewelers is a well-regarded jewelry store located at 113 W Main St, Collinsville, IL 62234, offering a wide range of services with a strong focus on engagement ring creation. Known for their custom designs and high-quality craftsmanship, the store has been recognized for its knowledgeable staff, particularly Terry Biegert, who has garnered a positive reputation among customers for being accommodating and professional.

With 56 reviews reviewed, sentiments regarding Biegert Jewelers vary. Customers frequently praise the store for its excellent customer service, fair pricing, and skilled craftsmanship in jewelry repairs, with several noting the extensive inventory of engagement and wedding rings. Positive experiences highlight the welcoming environment and ability to create custom pieces, appealing to couples looking for unique engagement rings.

Conversely, some reviews reflect dissatisfaction regarding customer service and product authenticity, with individuals reporting negative interactions with the owner, particularly when selling jewelry or inquiring about pricing.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 10%
Negative: 15%

**Opening Hours:**
- Monday: 9:00 AM – 1:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: 9:00 AM – 1:00 PM
- Sunday: Closed

**Staff Members:**
- Terry Biegert

Best Review:
Laura highlighted the exceptional customer service and quality craftsmanship at Biegert Jewelers, emphasizing their ability to provide a personalized experience while shopping for jewelry.

Worst Review:
Gina expressed frustration over a negative interaction with the owner, questioning the service received during her visit and expressing dissatisfaction with how her inquiry was handled.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.