Birchfield Jewelers, located at 11759 Fair Oaks Blvd, Fair Oaks, CA 95628, has been a trusted destination for jewelry, especially for engagement ring creation, for over 39 years. Known for its integrity and excellent customer service, Birchfield Jewelers offers a diverse selection of new and estate fine jewelry, including unique engagement rings that reflect varying styles from Art Deco to Mid-Century.
The jeweler is praised for its personalized service, with many customers appreciating the attention to detail in crafting and resizing rings. The staff, including owner Bob Birchfield, is frequently commended for their knowledge and professionalism, ensuring that each client feels comfortable and valued during the purchasing process.
However, not all reviews are positive; some customers have reported experiences of rudeness from certain staff members, which detracts from the otherwise strong service reputation. Overall, Birchfield Jewelers remains a popular choice in Sacramento County for those seeking high-quality engagement rings and honest appraisals.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Best Review:
One customer appreciated the quick service and expertise when they brought in their ring for resizing, noting that it looked even better after polishing.
Worst Review:
Another customer expressed disappointment with the dismissive attitude of a staff member while trying to sell jewelry, leading them to vow never to return.
Opening Hours:
| Day | Hours |
|-----------|-----------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
Staff Members Mentioned:
Bob Birchfield
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 29
Store Phone Number: 9169664552