Madison Avenue Diamonds, located at 7400 Madison Ave, Fair Oaks, CA 95628, operates in Sacramento County and is recognized for its engagement ring creation services alongside other jewelry offerings. The store is renowned for offering a personalized experience in jewelry design, where customers can engage with Chris, the owner, and his friendly staff. The jeweler has a strong focus on crafting unique, high-quality engagement rings tailored to the tastes of each individual client. With a commitment to excellent customer service, the shop provides various services, including custom design, jewelry repair, and buying gold and silver.
Operating hours are as follows:
- Monday: Closed
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
The sentiment from online reviews is predominantly positive, with approximately 87% positive, 10% neutral, and 3% negative feedback based on 110 reviews. Customers frequently highlight the exceptional quality of service, the friendly atmosphere, and the craftsmanship of the jewelry. However, a few negative comments pertain to experiences of miscommunication regarding services and perceived value.
Highlight Reviews:
Best Review: Angela praised Madison Avenue Diamonds for offering friendly service and high-quality products, emphasizing how satisfied she was with her vintage jewelry purchases after many years of doing business with the store.
Worst Review: Phil expressed a troubling experience where he felt that his jewelry was not treated with integrity, stating that he discovered discrepancies regarding the quality of the diamonds and the service he received.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff Members: Chris (owner)