Black Forest LTD, located at 1205 12th Ave NW, Owatonna, MN 55060, is a reputable jewelry manufacturer specializing in creating high-quality engagement rings and other custom pieces. Locally owned and operated since 1984, this store has built a strong reputation in the jewelry industry. With a commitment to excellence, Black Forest LTD partners with distributors to provide exceptional jewelry manufacturing services, focusing on meeting customer needs for a range of projects.

The business has received positive feedback for its product quality and customer service. According to the reviews reviewed, many customers express satisfaction with the craftsmanship and the attentive service provided by the staff, highlighting the engagement rings' customization options. However, a few criticisms were directed toward the responsiveness and manufacturing timelines.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%

**Opening Hours:**
- Monday: 8 AM – 5 PM
- Tuesday: 8 AM – 5 PM
- Wednesday: 8 AM – 5 PM
- Thursday: 8 AM – 5 PM
- Friday: 8 AM – 5 PM
- Saturday: Closed
- Sunday: Closed

**Staff Members:**
Not specified.

Best Review:
Robert Randall commended Black Forest LTD for consistently delivering high-quality medallions and pins, praising their excellent customer service, especially during challenging times like COVID-19.

Worst Review:
Jennifer Geyer mentioned that a ring her clients inquired about was not manufactured by Black Forest, highlighting a potential miscommunication regarding service timelines.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.