G Blando Jewelers, located at 9228 Broadway Ave, Brookfield, IL 60513, is a family-owned jewelry store that has been a trusted name in the Chicago area since 1912. Known for its expertise in engagement ring creation, this third-generation jeweler specializes in crafting custom-designed pieces tailored to each customer's preferences. Their services include ring sizing, diamond and gemstone setting, jewelry repair, and more, ensuring a comprehensive solution for all jewelry needs. Customers have highlighted the quality of craftsmanship and the personable service provided by the owner, Gary Blando.
The store operates by appointment only during the following hours:
| Day | Hours |
|-----------|-----------------|
| Monday | 12:00 PM - 8:00 PM |
| Tuesday | 1:30 PM - 7:00 PM |
| Wednesday | 1:30 PM - 7:00 PM |
| Thursday | 12:00 PM - 8:00 PM |
| Friday | 1:30 PM - 7:00 PM |
| Saturday | 10:30 AM - 4:30 PM |
| Sunday | Closed |
Overall sentiment from online customer reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Customers frequently commend the exceptional quality of the engagement rings and the knowledgeable service provided by Gary. However, a few reviews noted concerns regarding availability and waiting times for repairs, suggesting room for improvement.
Best Review:
A customer praised Gary for his expertise in creating a custom engagement ring that matched their vision perfectly, highlighting his professionalism and the exceptional quality of the final product.
Worst Review:
One reviewer shared dissatisfaction with the service, mentioning a negative experience regarding delayed repairs and poor communication, which left them feeling frustrated.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 54