Emerald Bay Jewelry & Designs is a notable jeweler located in Brookfield, Illinois, specializing in engagement ring creation and offering a variety of jewelry services. The business operates primarily in Cook County and provides a range of services, including custom jewelry designs, jewelry repair, and watch repairs. The staff members, including Colleen and Nick, have been recognized for their dedication to customer service and craftsmanship.

Emerald Bay Jewelry & Designs is noted for its ability to handle various jewelry needs, often providing personalized service at reasonable prices. However, some reviews indicate inconsistencies in pricing, particularly regarding repair services. The store's address is 3738 Grand Blvd #1, Brookfield, IL 60513, and their phone number is (708) 485-8330.

**Overall Sentiment from Online Customer Reviews:**
Positive: 65%
Neutral: 20%
Negative: 15%

Customers appreciate the friendly service and quality repairs but have expressed concerns about uncommunicated price changes for repairs.

Best Review:
Cathy praised the excellent service at Emerald Bay Jewelry, stating that the prices were reasonable and they consistently deliver on time.

Worst Review:
Nicole expressed frustration after experiencing price increases on repairs without any explanation during her visits, suggesting a lack of transparency.

**Opening Hours:**
- Monday: 11:00 AM - 5:00 PM
- Tuesday: 1:00 PM - 8:00 PM
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 6:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: 11:00 AM - 4:00 PM
- Sunday: Closed

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.