Bliss Diamond and Jewelry, located at 514 N Milwaukee Ave, Libertyville, IL 60048, operates in Lake County and specializes in diamond engagement rings and wedding bands. The store offers a wide selection of loose stones and custom mountings in various styles, catering to customers seeking personalized jewelry. With over 30 years of experience, the family-owned business prides itself on quality craftsmanship and competitive pricing. Customers can also benefit from in-house repairs and custom designs.
The store has received a total of 14 reviews, reflecting a mix of sentiments about their services. Many customers have praised the knowledgeable staff, particularly Chris, for providing excellent service and assisting with specific needs, such as ring modifications. However, some reviews highlight issues with product quality and customer service, including delayed responses and dissatisfaction with items received through online orders.
Overall Sentiment from Online Customer Reviews:
- Positive: 45%
- Neutral: 10%
- Negative: 45%
Highlight Reviews:
Best Review: A customer commended Chris at Bliss Diamond for his exceptional service in creating a custom engagement ring, noting that the pricing was very reasonable and the quality exceeded expectations.
Worst Review: Another reviewer expressed dissatisfaction with a diamond purchased online, describing it as poor quality and not meeting the expected standards.
Opening Hours:
| Day | Hours |
|-----------|----------------|
| Monday | 9:00 AM - 5:00 PM |
| Tuesday | 9:00 AM - 5:00 PM |
| Wednesday | 9:00 AM - 5:00 PM |
| Thursday | 9:00 AM - 5:00 PM |
| Friday | Closed |
| Saturday | Closed |
| Sunday | Closed |
Staff:
- Chris
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 50%
Total Customer Feedback Reviewed: 14
Store Phone Number: 8473676322