Bloomfield Jewelry Exchange, located at 135 Bloomfield Avenue, Bloomfield, NJ 07003, is a notable jewelry destination for anyone seeking beautifully crafted engagement rings. This jewelry store has earned a reputation for its exceptional customer service and a wide selection of unique pieces, including customizable engagement rings made from 18k and 14k gold, as well as various genuine stones and diamonds. The owner and staff, described as friendly and knowledgeable, provide insightful assistance, ensuring that customers feel valued and well-informed during their selection process.
The store is known for its repair services, offering on-site fixes, often at no charge, which adds to its positive standing among patrons. Many reviews commend the store’s inviting atmosphere and the personalized service each customer receives, reinforcing the establishment's commitment to quality and customer satisfaction.
### Overall Sentiment from Online Customer Reviews:
- Positive: 68%
- Neutral: 22%
- Negative: 10%
A total of 66 reviews were reviewed, highlighting the mix of experiences shared.
Best Review: A customer expressed appreciation for the exceptional service and quality of rings offered at Bloomfield Jewelry Exchange. The prompt response to repair needs and the accommodating staff made for a great experience when they sought assistance for their jewelry.
Worst Review: One reviewer mentioned difficulties with the service, feeling that the advice provided was not what they desired and indicated a concern about pricing practices, which left them dissatisfied with their experience.
| Opening Hours |
|--------------------------|
| Monday to Friday: 10 AM - 7 PM |
| Saturday: 10 AM - 7 PM |
| Sunday: 12 PM - 6 PM |
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 79%
Total Customer Feedback Reviewed: 66
Store Phone Number: 2016755890