John Michael's Estate Jewelry, located at 1051 Broad Street, Bloomfield, NJ 07003, is a highly regarded establishment known for its exceptional services in engagement ring creation and repair. With a solid reputation built on customer trust, the store specializes in buying and selling a variety of jewelry, including antique and estate pieces, precious metals, diamonds, watches, and collectibles. Customers appreciate the welcoming atmosphere and the extensive knowledge of the staff, particularly John and Anthony, who are noted for their professionalism and personalized service during the engagement ring selection process.
Operating hours are as follows:
- Tuesday: 10:00 AM – 3:00 PM
- Wednesday: 10:00 AM – 3:00 PM
- Thursday: 10:00 AM – 3:00 PM
- Friday: 10:00 AM – 3:00 PM
- Saturday: 10:00 AM – 3:00 PM
- Closed on Sunday and Monday
Overall Sentiment from Online Customer Reviews:
The response atmosphere from online reviews is overwhelmingly positive, with approximately 90% of customers giving favorable feedback. A small proportion, around 10%, expressed dissatisfaction, primarily due to perceived low offers for items.
Best Review:
Nicholas praised the outstanding service received when purchasing an engagement ring, highlighting that the team was friendly, knowledgeable, and attentive throughout the process.
Worst Review:
A customer named C.L. expressed disappointment, stating that the offered evaluation for inherited jewelry was significantly lower than expected, feeling undervalued during the interaction.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 95%
Total Customer Feedback Reviewed: 31