Blue Diamond Jeweler, located at 245 Main Street, El Segundo, CA 90245, operates in Los Angeles County and specializes in creating custom engagement rings. With a track record of exceptional service, the team, including renowned jewelers Ravi and Debbie, focuses on making the engagement ring selection process enjoyable and fulfilling. They are noted for their personalized approach, guiding clients through the selection and customization of their rings while accommodating various budgets. Open from Monday to Friday, 10:30 AM - 6:00 PM, Saturday 10:30 AM - 5:00 PM, and Sunday 11:00 AM - 4:00 PM, Blue Diamond Jeweler is a delightful destination for all jewelry needs.
Customer reviews reflect a high degree of satisfaction, characterized by a welcoming atmosphere, attentive service, and genuine care from the staff. Many clients appreciate the absence of pressure during the ring selection process and value the transparency in pricing. However, there are a few negative reviews expressing dissatisfaction with specific services like watch repair, highlighting inconsistency in the experience.
**Overall Sentiment from Online Customer Reviews:**
- Positive: 95%
- Neutral: 5%
- Negative: 5%
**Highlight Reviews:**
**Best Review:** Ivan praised the personalized attention he received at Blue Diamond Jeweler, noting that Ravi effectively catered to his budget while crafting a custom engagement ring that he and his fiancé loved.
**Worst Review:** Sheila criticized the watch repair service, explaining that her experience was marred by pushy sales tactics and poor outcomes with her watch repairs, resulting in further issues shortly after the service.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Operating Hours |
|----------------------|
| Monday - Friday: 10:30 AM - 6:00 PM |
| Saturday: 10:30 AM - 5:00 PM |
| Sunday: 11:00 AM - 4:00 PM |
Staff Members:
- Ravi
- Debbie