The Jewelry Source, located at 337 Main Street, El Segundo, CA 90245, is a highly regarded jeweler in Los Angeles County specializing in engagement ring creation and custom jewelry design. This store is praised for its welcoming atmosphere and exceptional customer service, with staff members who go above and beyond to help customers find the perfect piece. Owner Brenda and her knowledgeable team, including Michelle and Maury, are known for their expertise in crafting custom engagement rings that reflect the unique style and preferences of each customer. The store offers a variety of services such as jewelry repairs, appraisals, and consultations for custom designs, making it a one-stop shop for all jewelry needs.
The overall sentiment from online customer reviews is overwhelmingly positive. Out of 581 reviews, approximately 95% reflect positive experiences, 3% are neutral, and 2% are negative. Customers consistently commend the friendly service and the quality of the craftsmanship.
Best Review: A customer praised The Jewelry Source for its attentive and professional service, specifically highlighting how the staff took their time to ensure their engagement ring was perfect. They noted the supportive atmosphere created by the team, making them feel valued. This review was written by Margaret.
Worst Review: A customer had a negative experience regarding the communication about ring resizing, expressing dissatisfaction with being charged for a service that was not completed. They felt the services provided did not meet their expectations. This review was written by E. M. G.
**Operating Hours:**
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed
Staff members include:
- Brenda (Owner)
- Michelle
- Maury
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 97.5%
Total Customer Feedback Reviewed: 581
Store Phone Number: 3103227110