Blue River Diamonds Company, Danvers MA

Blue River Diamonds Company, located at 100 Independence Way, Danvers, MA, specializes in crafting exquisite engagement rings and wedding bands. Known for its commitment to eco-friendly and conflict-free diamonds, Blue River Diamonds offers a unique selection tailored to individual preferences. The knowledgeable staff, including experts like Becky and Neal, are dedicated to providing exceptional customer service, helping clients design custom pieces that reflect their personal styles and budgets. The store prides itself on creating beautiful jewelry while maintaining sustainable practices by utilizing recycled metals and supporting fair trade initiatives.

With a collection that includes both lab-grown and vintage options, customers have praised the variety and quality of the jewelry. Positive feedback highlights the attentive service and capacity for customization, with many delighted by the stunning results and personal touches available during the selection process. A total of 40 reviews were analyzed, revealing the following sentiment breakdown:

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

The overwhelming majority of reviews reflect a satisfied customer base appreciate the craftsmanship and service provided at this jewelry store.

Best Review:
G.C. commended Blue River Diamonds for its top-notch customer service and the quality of the engagement ring obtained in 2017, emphasizing the invaluable lifetime plan offered for maintenance and repairs.

Worst Review:
Kristen expressed concerns about potential errors in service and wished for more proactive communication regarding updates, though did acknowledge the beautiful inventory the store offers.

Operating Hours:
- Monday to Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM

Staff:
- Becky
- Neal

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.