JD Jewelers, located at 10 Maple St, Danvers, MA, has been serving the local community since 1980. This family-owned jewelry store specializes in custom engagement ring design, offering a personalized experience and expert craftsmanship. The owner, Jerry, has over 40 years of experience and is known for his exceptional service and attention to detail. The store is open Tuesday through Saturday from 10 AM to 4 PM, ideal for those looking to explore a variety of unique styles and receive in-house repairs.
The jeweler has garnered a total of 24 reviews across various platforms.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Most customers praise JD Jewelers for their friendly service, exceptional craftsmanship, and the ability to create custom pieces tailored to clients’ requests. However, there are a few mentions of customer experiences that fell short, primarily concerning repair issues.
Best Review:
A reviewer named Nareh highlighted the store's ability to custom craft a piece that perfectly matched their vision, praising the attentive listening and valuable advice provided.
Worst Review:
Kyle expressed dissatisfaction when a diamond from a ring they had resized became dislodged shortly after the service, indicating a concern with the repair process.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Tuesday: 10 AM - 4 PM
- Wednesday: 10 AM - 4 PM
- Thursday: 10 AM - 4 PM
- Friday: 10 AM - 4 PM
- Saturday: 10 AM - 4 PM
- Sunday: Closed
- Monday: Closed
**Staff Members:**
- Jerry (Owner)
Positivity Score: 90%
Total Customer Feedback Reviewed: 24
Store Phone Number: 6177421670