Bookman & Son Fine Jewelry, located at 8803 Brecksville Rd, Brecksville, OH 44141, is a highly-regarded jeweler known for its exceptional engagement ring creation and customer service. With over 857 reviews, the store has built a strong reputation in Cuyahoga County for providing a comfortable shopping experience. Customers commend the knowledgeable staff, specifically noting Josh Bookman, for creating personalized and custom engagement rings, working diligently within clients' budgets without pushing for upsells.

The jewelry store operates with a philosophy centered on customer comfort, making it a stress-free environment for those looking to buy significant pieces. Positive reviews highlight the attentive service, extensive selection of engagement rings, and the ability to create custom designs, making it a favored choice for couples.

However, a few reviews mention concerns regarding customer service experiences that did not meet expectations, emphasizing the need for consistency in service.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

**Opening Hours:**
- Sunday: 10:00 AM - 4:00 PM
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 4:00 PM
- Saturday: Closed

Staff: Josh Bookman

Best Review:
A customer praised Bookman & Son for the seamless process of selecting an engagement ring, citing Josh's professionalism and his ability to offer various style options tailored to their preferences.

Worst Review:
A review expressed dissatisfaction with the lackluster service, noting that they felt ignored during their visit and encountered staff that seemed unprepared to assist with their inquiries.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.