Finesse Fine Jewelry, located at 8169 Chippewa Rd, Brecksville, OH 44141, is a premier jeweler specializing in custom engagement ring creation and exceptional customer service. With over 41 reviews gathered, the store has built a reputation for providing unique designs that meet the desires of its clients. Owner Ramiro Ortega, alongside his dedicated staff, is known for offering a welcoming atmosphere, emphasizing personalized service, and expert craftsmanship. Finesse Fine Jewelry has a diverse range of services, including custom jewelry design, jewelry repairs, and remounting family heirlooms.
The overall sentiment from online customer reviews showcases a strong positive response, with approximately 85% of reviews reflecting satisfaction with the products and services. 10% of the reviews are neutral, while 5% express negative experiences.
**Opening Hours:**
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
**Staff Members:**
- Ramiro Ortega (Owner)
Best Review: A customer praised the incredible work done at Finesse, highlighting the creation of beautiful custom pieces from her grandmother's jewelry, appreciating the quality and value offered.
Worst Review: Another reviewer noted a negative experience with the owner, describing feelings of disregard unless large purchases were being made, leading to an unsatisfactory interaction.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 41
Store Phone Number: 4405469100