Boone & Sons Jewelers, a family-owned establishment with over 70 years of service, specializes in engagement ring creation and offers an extensive range of jewelry services. Located at 1320 Old Chain Bridge Road, McLean, VA 22101, this reputable jeweler operates primarily within Fairfax County. Boone & Sons has established a strong presence, catering to clients' unique needs in crafting stunning and personalized engagement rings, from design to final presentation. Patrons frequently commend the attentive and knowledgeable staff, including notable team members like Erik and Maureen, who provide exceptional service tailored to individual preferences.
Operating hours are as follows:
- Tuesday to Friday: 10 AM - 6 PM
- Saturday: 10 AM - 5 PM
- Sunday and Monday: Closed
Customers have collectively left 102 reviews, showcasing a mixture of positive and negative feedback.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
While many highlight the outstanding customer service and quality engagement rings, some critiques focus on less favorable experiences regarding service consistency.
Best Review:
Brett praised the exceptional service, detail-oriented staff, and welcoming atmosphere, making it a favorite destination for jewelry needs.
Worst Review:
Elizabeth expressed disappointment with the customer service she received during an in-store visit, feeling neglected and undervalued by staff.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Staff Members:**
- Erik
- Maureen
Positivity Score: 85%
Total Customer Feedback Reviewed: 102
Store Phone Number: 7037343997