Mangan Jewelers, located at 6801 Whittier Ave, Suite 101, McLean, VA, has built a reputation as a trusted jeweler offering exceptional engagement ring creation services. With over 52 reviews, customers have highlighted the store’s commitment to personalized service and professional consultations led by Tom Mangan, who brings extensive knowledge in gemstones and jewelry design. Staff members demonstrate patience and thoroughness, particularly when assisting clients in selecting and customizing engagement rings.
The store features a wide selection of ideal cut diamonds, estate jewelry, and custom designs, ensuring that each engagement ring is uniquely crafted to meet individual preferences. Clients appreciate the intricate detailing and quality craftsmanship, which stand out in an area known for luxury jewelry.
However, some reviews reveal mixed experiences, particularly in terms of customer interactions, with a few customers expressing dissatisfaction over perceived staff attitudes during appraisals and in-store engagements.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 20%
Negative: 5%
Best Review:
George praised Mangan Jewelers for their outstanding service and quality of merchandise, noting how comfortable and valued he felt during his visit.
Worst Review:
Kathy mentioned a negative incident where the owner's attitude towards her engagement ring upgrade was dismissive, leaving her feeling unwelcome.
Operating Hours:
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Monday and Sunday: Closed
Staff Members:
- Tom Mangan
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 52
Store Phone Number: 7038213344