Boucher Jewelers, located at 4965 River Rd N, Keizer, OR 97303, is a family-owned and operated jeweler proudly serving Keizer and the surrounding Marion County since 1953. Known for their exceptional service in engagement ring creation, Boucher Jewelers offers a range of services including custom jewelry design, jewelry and watch repairs, and insurance appraisals. The knowledgeable staff, led by owners Jeff and Steve Boucher, are committed to helping customers find or create the perfect piece for any occasion, specializing in turning customer inspirations into exquisite, one-of-a-kind engagement rings and wedding bands.
Customer reviews indicate a generally positive atmosphere at Boucher Jewelers, with a favorable reception for their customer service and craftsmanship. Over a broad range of 131 reviews, the sentiment can be categorized as follows:
- Positive: 80%
- Neutral: 15%
- Negative: 5%
The team is often commended for their attentiveness and ability to guide clients through custom designs, making the entire experience personable and pleasant. However, some reviews highlight issues with timelines and occasional dissatisfaction regarding certain repairs.
Best Review: A customer praised the staff's exceptional service while creating a custom engagement ring, noting that the final product turned out beautifully and exceeded expectations.
Worst Review: Another customer reported dissatisfaction after having a wedding ring resized, stating that it separated shortly after the service, raising concerns over the quality of the work done.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Hours of Operation:**
| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
Staff Members: Jeff Boucher, Steve Boucher