Bowers Jewelry, located at 3564 Commerce Drive, Warsaw, IN 46580, is a family-owned and operated jewelry store renowned for its exceptional engagement ring creation and service. With over 46 online reviews reflecting a strong community presence in Kosciusko County, Bowers Jewelry prides itself on providing a personal touch when helping couples select or design their engagement rings. The owner, Benjamin Bowers, is a Graduate Jeweler Gemologist with nearly three decades of experience, known for meticulous craftsmanship and a keen eye for unique designs. The knowledgeable staff, including operations manager Gwynne Miller, ensures that customers feel welcomed and supported throughout the process.

Clients appreciate the quality of the jewelry and the attentive service, with many noting the expertise and friendly demeanor of the team. However, some reviews indicate occasional issues with customer service, particularly regarding responsiveness.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Best Review:
Marshall praised the Bowers staff for their first-class products and service, highlighting a satisfying experience during his engagement ring purchase.

Worst Review:
Leslie expressed disappointment in the customer service, detailing an experience of being ignored while she was ready to purchase, in contrast to the attention given to other customers.

**Operating Hours:**
| Day | Hours |
|-----------|---------------|
| Tuesday | 9 AM - 6 PM |
| Wednesday | 9 AM - 5 PM |
| Thursday | 9 AM - 5 PM |
| Friday | 9 AM - 5 PM |
| Saturday | 9 AM - 2 PM |
| Sunday | Closed |
| Monday | Closed |

Staff Members:
- Benjamin Bowers
- Gwynne Miller
- Michelle Koos
- Kayla Berger
- Cindy Fifer

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.