Kay Jewelers, located at 610 W 300 N, Warsaw, IN 46582, operates within Kosciusko County and offers a wide range of jewelry services, with a significant focus on engagement ring creation. Known for a diverse selection of designs and quality craftsmanship, they also emphasize custom orders, diamond upgrades, and repair services. Customers have noted the helpfulness and professionalism of the staff, particularly praising individuals like KJ and Clara for their expertise and customer service. The store encourages potential buyers to make appointments for personalized assistance.

Operating Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Phone: (574) 267-5490

Overall Sentiment from Online Customer Reviews:
The overall sentiment reflects a mixed reception based on feedback from 49 reviews. Approximately 60% of reviews are positive, 20% are neutral, and 20% are negative, indicating a generally favorable impression with notable areas for improvement.

Best Review:
Cassandra praised the exceptional service when seeking assistance with her warranty, highlighting the staff's attentiveness and knowledge, which made her feel valued as a customer.

Worst Review:
Brooke reported a frustrating experience related to an engagement ring mix-up, expressing dissatisfaction with the staff's handling of her situation and the criticisms faced when addressing the issue.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff members mentioned include KJ and Clara.