Brillante Jewelers, located at 2232 N Congress Ave, Boynton Beach, FL 33426, is known for its exceptional services in custom engagement ring creation and jewelry repair. With a reputation built over years of service, the store specializes in personalized jewelry design using the latest CAD technology, ensuring that each customer can craft a unique piece that reflects their love story.
Customers appreciate the friendly and knowledgeable staff, including Charly, Roberto, and Eric, who consistently provide top-tier service. The jeweler boasts a solid rating across various platforms, with reviewers highlighting the impeccable craftsmanship and a welcoming atmosphere. Opened since 1992, this family-owned business is dedicated to meeting the needs of every customer by offering quality products and repairs, and a personal touch in engagement ring design.
Operating hours:
- Monday to Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
Phone: (561) 737-9595
Overall Sentiment from Online Customer Reviews:
Positive: 88%
Neutral: 10%
Negative: 2%
Positive feedback commonly praises the exceptional customer service and quality of repair work, with many customers expressing satisfaction with their custom engagement rings. However, some negative feedback indicates isolated experiences of being overlooked when entering the shop.
Best Review:
A customer named Jason commended the welcoming atmosphere and exceptional service at Brillante Jewelers, expressing gratitude for the beautiful custom engagement ring crafted by the skilled staff.
Worst Review:
Holly reported a negative experience when she felt ignored upon entering the store, describing a lack of greeting or acknowledgment from the staff, which left her disappointed.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 93%
Total Customer Feedback Reviewed: 66