Kay Jewelers Boynton Beach Mall in Boynton Beach FL

Kay Jewelers in Boynton Beach, Florida, is a notable destination for those looking to create beautiful engagement rings and receive various jewelry services. Located at 801 N Congress Ave, Space 729, this store in Palm Beach County is recognized for its ability to assist customers in designing exquisite and personalized engagement rings. With a phone number of (561) 364-9919, they offer a range of services including ring resizing, inspections, and custom designing.

The store's staff is frequently acknowledged for their professionalism and helpfulness, although customer experiences appear mixed. Positive reviews highlight the friendly and accommodating service from staff members like Kamini and Michael, who have been praised for their knowledge and assistance during the engagement ring creation process. Conversely, some customers have described their experiences as frustrating, citing issues with communication and the timeliness of service, especially concerning repairs and exchanges.

Overall Sentiment from Online Customer Reviews:
- Positive: 49%
- Neutral: 20%
- Negative: 31%

Highlight Reviews:
Best Review: A customer praised the friendly and accommodating staff, acknowledging their great experience with the helpful service they received while creating a special engagement ring.

Worst Review: Another customer expressed disappointment in the lengthy process and multiple issues encountered with resizing a ring, ultimately leading them to seek a refund after a frustrating experience.

Hours of Operation:
- Monday to Saturday: 11:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM

Staff Members Mentioned:
- Kamini
- Michael

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.