Brownlee Jewelers, located at 201 Simonton St in Conroe, TX, has been a cherished part of the Montgomery County community since 1932. Known for their personalized approach to engagement ring creation, the store has cultivated a reputation for quality service and craftsmanship over its long history.
Under the welcoming guidance of Janice Parish, customers appreciate the attentive and friendly staff who go the extra mile to help you design a unique engagement ring. Reviewers often mention the thoughtful consultations that bring their visions to life, making each piece truly special. Although the majority of feedback is positive, some customers have encountered issues with repairs and pricing that left them feeling undervalued.
Customer Sentiment: Approximately 85% of customers express high satisfaction, while 10% have shared neutral experiences and 5% reported issues.
Opening Hours:
- Monday to Friday: 9:00 AM – 5:30 PM
- Saturday: 9:00 AM – 3:00 PM
- Sunday: Closed
Best Review: Kelsi praised the great selection and noted that the staff was incredibly kind, helping her get her ring cleaned for free while she browsed.
Worst Review: Melanie felt disappointed with the ring repair service, citing a high cost and poor quality of workmanship that left her feeling ripped off.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 59