Camillo's Fine Jewelry, located at 3506 W Davis St, Conroe, TX 77304, is a family-owned jewelry store recognized for its engagement ring creation services and personalized customer care. With 88 reviews reviewed, this establishment offers a wide range of jewelry services, including custom designs, repairs, and restorations. Customers often highlight the quality craftsmanship of their engagement rings, along with the warm and friendly demeanor of the staff.
While many praise the store's attentive service and fair pricing for repairs and custom pieces, some reviews reflect dissatisfaction regarding inconsistent customer service experiences and pricing discrepancies. The owner, Dan C., and his team strive to provide a welcoming atmosphere, often going above and beyond to accommodate customer needs.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 64%
Neutral sentiment: 18%
Negative sentiment: 18%
**Opening Hours:**
| Day | Hours |
|-----------|----------------|
| Mon | Closed |
| Tue | 9:00 AM - 5:30 PM |
| Wed | 9:00 AM - 5:30 PM |
| Thu | 9:00 AM - 5:30 PM |
| Fri | 9:00 AM - 5:30 PM |
| Sat | 10:00 AM - 3:00 PM |
| Sun | Closed |
**Staff Members Mentioned:**
- Dan C.
Best Review: A customer commended Camillo's for their outstanding service when purchasing a custom engagement ring, noting the staff's helpfulness in selecting the perfect design and pricing fairly for a trade-in.
Worst Review: A reviewer expressed disappointment regarding the store's service, stating they received poor customer treatment upon arriving near closing time, resulting in frustration over the early closure and an increase in the final bill for a resizing service compared to the original estimate.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.